Contact Center Software Market Set to Reach USD 137.75 Billion by 2030, Driven by AI Integration and Cloud Adoption The global Contact Center Software Market is projected to grow significantly, reaching a valuation of USD 137.75 billion by 2030, expanding from USD 36.27 billion in 2023. This substantial growth, representing a 21% CAGR, is primarily driven by advancements in...

Before the pandemic, workforce engagement and overall employee wellbeing were rising globally for nearly a decade — but now, they’re stagnant. Gallup’s State of the Global Workplace: 2022 Report reports that just 21% of employees engaged at work and 33% of employees thriving in their overall wellbeing. Further, the report found that 60% of people are emotionally...