Whether they know it or not, every person in an organization shapes the overall employee experience. Often, there’s an assumption that Human Resources owns employee experience because HR shapes the processes and scopes the tools that support it. But the truth is that nearly everything that happens in an organization affects the employee experience, from the words said by the...

Whether they know it or not, every person in an organization shapes the overall employee experience. Often, there’s an assumption that Human Resources owns employee experience because HR shapes the processes and scopes the tools that support it. But the truth is that nearly everything that happens in an organization affects the employee experience, from the words said by the...