Contact Center Analytics Industry Overview The global contact center analytics market size was valued at USD 1.40 billion in 2022 and is anticipated to expand at a compound annual growth rate (CAGR) of 19.7% from 2023 to 2030. The high demand for analytics among contact centers can be attributed to the benefits it offers, such as improved service quality and the ability to monitor service...

The Indian Institute of Banking & Finance (IIBF) is a distinguished institution recognized for its delivery of distance learning programs tailored to the banking and finance sector. These programs are meticulously crafted to address the specific needs of professionals within the industry, with the primary goal of enhancing their expertise and fostering personal development. The oversight...