Cloud-Based Contact Center Market Size was valued at USD 22.83 billion in 2023 and is projected to reach USD 124.85 billion by 2031, growing at a CAGR of 24.08% from 2024 to 2031. Cloud-based contact centers, also known as virtual or hosted contact centers, are customer service platforms where all the necessary infrastructure, software, and tools are hosted and managed in the cloud by a...