The global Contact Center as a Service (CCaaS) market was valued at USD 4.43 billion in 2022, and it is projected to grow at a robust compound annual growth rate (CAGR) of 19.1% from 2023 to 2030. A key driver behind this growth is the increasing prevalence of remote and distributed workforces. As more organizations embrace remote work and establish virtual contact centers, the demand for CCaaS...