The global contact center as a service (CCaaS) market was valued at approximately USD 4.43 billion in 2022 and is projected to grow at a compound annual growth rate (CAGR) of 19.1% from 2023 to 2030. A key factor driving the increasing demand for CCaaS is the rise of remote and distributed workforces. As remote work becomes more prevalent, organizations are recognizing the advantages of CCaaS...