If you are an BigPond mail account holder but after 180 days or 6 months it shows mail box is deactivated or deleted than it’s a major concern. Telstra delete your mail account for two or three reasons like if Bigpond mail user hasn’t access account since long time or user have discontinued the Telstra subscribed telecom service like home internet, phone plan as Bigpond mail comes complementary with these services. The Another reason of deactivation of Bigpond account is your mail account is compromised.

How to reactivate Bigpond account

If you want back your old Bigpond account for this you have to contact Telstra by call or chat. Verify your email address with other security questions or by one time code ask them to re- activate your old mail account. Telstra do not guarantee that they will return your old Bigpond account. To resolve such problem, we suggest you to contact Bigpond customer care number.