Patients in Bangladesh planning for advanced medical treatment abroad often look to Bumrungrad International Hospital in Bangkok, Thailand. To make this journey easier, the Bumrungrad International Hospital Dhaka Office offers essential support and coordination services. But many patients still have questions about what this office does and how it helps.

In this article, we answer the most frequently asked questions to help you understand how the Dhaka office works and why it plays a vital role in your medical journey.

What is the Bumrungrad International Hospital Dhaka Office?

The Bumrungrad International Hospital Dhaka Office is the official representative center of Bumrungrad International Hospital, Bangkok. Located in Dhaka, it assists patients in Bangladesh with all non-clinical support services such as medical report submission, doctor appointment booking, visa guidance, and travel coordination.

This office is not a treatment center. Instead, it helps patients prepare for treatment in Thailand and stay connected with Bumrungrad before and after their visit.

Who can visit the Dhaka office?

Anyone in Bangladesh considering medical consultation or treatment at Bumrungrad International Hospital can visit the Dhaka office. It serves:

  • First-time patients planning treatment abroad

  • Existing Bumrungrad patients needing coordination for follow-up

  • Families seeking second opinions for serious health conditions

  • Elderly patients requiring help with travel and appointment scheduling

Is there any cost to use the Dhaka office services?

No, the Bumrungrad International Hospital Dhaka Office offers its coordination and support services free of charge. There is no consultation fee for speaking with the staff or getting help with documentation and travel planning. However, treatment at Bumrungrad in Bangkok will have its standard hospital charges, which are shared in advance.

Can the office help me choose the right doctor or department?

Yes. One of the most important services provided by the office is helping patients find the appropriate specialist at Bumrungrad International Hospital. Based on your symptoms and medical history, the staff can recommend the right department or doctor for your condition and assist with booking a confirmed appointment.

Does the Dhaka office collect and send medical reports?

Absolutely. Patients can bring their test reports, X-rays, prescriptions, and prior diagnoses to the Dhaka office. The team reviews, organizes, and securely sends these documents to Bumrungrad's medical team in Bangkok. This allows doctors there to be fully prepared when you arrive for consultation or treatment.

If needed, the office also supports medical document translation to ensure clarity and accuracy.

What kind of travel assistance does the office provide?

The Dhaka office provides full support for patients traveling to Bangkok for treatment. This includes:

  • Explaining how to apply for a medical visa

  • Guiding you on required documents

  • Recommending suitable flight dates after appointment confirmation

  • Offering tips on travel safety and what to carry

While the office does not issue tickets or visas directly, it gives complete guidance so patients and families feel confident in their travel plans.

How early should I contact the Dhaka office before traveling?

It is best to contact the office at least two weeks before your desired travel date. This allows enough time to:

  • Gather and send medical documents

  • Receive doctor recommendations from Bumrungrad

  • Book your appointment

  • Apply for a medical visa

  • Make travel and accommodation arrangements

In urgent cases, the office can act faster based on the patient’s needs and Bumrungrad's availability.

Can I get a second opinion from Bumrungrad through the Dhaka office?

Yes. If you’re looking for a second opinion before making a treatment decision, the Dhaka office can help. By reviewing your medical reports and history, they coordinate with Bumrungrad specialists to get a second opinion—sometimes even before you travel.

This gives patients peace of mind and clarity before committing to major treatment.

What happens after I return from Bangkok?

The support doesn’t end once your treatment is completed. The Bumrungrad International Hospital Dhaka Office assists with follow-up care by helping you:

  • Submit new test results for review

  • Book remote teleconsultations

  • Communicate with your treating doctor at Bumrungrad

This ongoing support ensures that patients continue to receive quality care even after returning to Bangladesh.

Where is the Dhaka office located?

The Dhaka office is centrally located for easy access. For exact directions, contact details, and office hours, patients are encouraged to visit the official Bumrungrad International Hospital Dhaka Office website for updated information.

Is it necessary to go through the Dhaka office?

It is not mandatory to use the Dhaka office, but it is highly recommended. Patients who go through the Dhaka office benefit from smoother coordination, reduced chances of error, and personalized help. It removes the guesswork and confusion that often comes with international medical travel.

Patients also report faster service and better preparation when using the local office to organize their journey to Bumrungrad.

How does the Dhaka office ensure patient confidentiality?

Patient privacy is a top priority. The office follows strict confidentiality protocols when handling your medical records. All communication with Bumrungrad Hospital is done securely, and sensitive information is never shared without the patient’s consent.

Does the Dhaka office have qualified medical staff?

The Dhaka office is staffed by trained coordinators with medical knowledge and direct communication access to Bumrungrad specialists. While they do not provide medical treatment themselves, they are experienced in understanding patient cases and advising on next steps.

Their professionalism and patient-focused approach are key reasons why patients place trust in the office’s services.

Can the office help with emergency cases?

Yes, in emergency or urgent cases, the office can act quickly to prioritize your appointment with the hospital in Bangkok. They can also alert the medical team there in advance so they are fully prepared for your arrival.

Emergency travel and visa support may also be coordinated if necessary.

Can family members use the office services too?

Yes, family members who are assisting a patient can also use the office for guidance. Whether it's arranging accommodations in Bangkok or understanding the hospital process, the office is there to support the entire family unit.

Why is the Dhaka office so trusted by Bangladeshi patients?

Many patients have praised the office for its professionalism, transparency, and consistent communication. The staff is known for handling each case with care and urgency. Over time, this reliability has helped build trust among patients across Bangladesh.

Using the official Bumrungrad International Hospital Dhaka Office has become a preferred choice for families seeking international medical care with peace of mind.

Final Thoughts

Navigating healthcare abroad can be overwhelming, but with the right local support, it becomes manageable and reassuring. The Bumrungrad International Hospital Dhaka Office has earned the trust of patients in Bangladesh by delivering accurate, efficient, and compassionate coordination every step of the way.

If you're considering treatment at Bumrungrad and want professional guidance, look no further than Thai Medi Xpress. Their knowledgeable team, patient-first attitude, and proven track record make them a dependable partner in your medical journey. You can explore more about their services and values at Thai Medi Xpress.