Serving millions of travelers annually, Boston Logan International Airport (BOS) is one of the busiest airports in the US. Knowing what to anticipate at the Boston terminal will help your trip go more smoothly if you're flying with Southwest Airlines. This guide offers comprehensive information about Southwest Terminal Logan.

Terminal Information

Boston Logan International Airport's Terminal B is home to Southwest Airlines. With its state-of-the-art amenities, the terminal can handle both domestic and connecting aircraft. The terminal's efficient customer service and excellent signs make it easy for travelers to traverse.

Check-In and Security

For a hassle-free experience, passengers flying with Southwest Airlines can check in using multiple options:

  • Online Check-In: Available 24 hours before departure through the Southwest website or mobile app.

  • Self-Service Kiosks: Located throughout Terminal B for convenient check-in and boarding pass printing.

  • Ticket Counters: Southwest representatives are available to assist travelers with check-in and baggage drop.

Security screening is managed by the Transportation Security Administration (TSA), with standard and TSA PreCheck lanes available for eligible passengers.

Amenities and Services

Terminal B at Boston Logan International Airport offers various services to enhance the passenger experience:

  • Dining Options: A variety of restaurants, cafes, and grab-and-go eateries cater to different tastes.

  • Shopping: Duty-free stores, travel essentials, and boutique shops are available for last-minute purchases.

  • Wi-Fi and Charging Stations: Free Wi-Fi is available throughout the terminal, along with ample charging stations.

  • Lounges: While Southwest does not operate a dedicated lounge, other lounges may be accessible via membership or day passes.

Transportation and Accessibility

Passengers have multiple transportation options to and from the Southwest Airlines terminal at BOS:

  • Public Transit: The MBTA Silver Line provides convenient access to the airport.

  • Rideshare Services: Uber, Lyft, and taxis are readily available outside Terminal B.

  • Parking: Short-term and long-term parking facilities are available near the terminal, with shuttle services connecting distant lots.

Flight Information and Customer Support

Southwest Airlines provides real-time flight updates via its mobile app and website. Passengers can also seek assistance at customer service counters within Terminal B for inquiries, rebooking, or lost baggage support.

Conclusion

The well-appointed Terminal B and first-rate customer care make flying
Southwest Airline Boston Terminal a smooth experience. Knowing your way around the terminal guarantees a stress-free trip, whether you're traveling for work or pleasure.