Aeroméxico, Mexico’s leading airline, offers tailored solutions for group travel, making it easier for parties traveling together to enjoy seamless journeys.

Whether organizing a corporate event, a family reunion, or a school trip, understanding the terms and conditions for Aeroméxico’s group bookings is essential for a smooth travel experience.

Below is a detailed guide to Aeromexico group travel booking policies.

What is a Group Booking?

A group booking with Aeroméxico is generally defined as a reservation made for 10 or more passengers traveling together on the same itinerary. This service provides benefits such as competitive fares, flexible booking options, and dedicated support.

Eligibility Criteria

To qualify for a group booking with Aeroméxico:

  • A minimum of 10 passengers must be traveling under the same reservation.
  • All passengers must share the same flights and travel dates.
  • Reservations are subject to seat availability and applicable fare conditions.

Booking Confirmation and Deposit

  1. Deposit Requirements:
    • A non-refundable deposit is usually required to secure the group booking. The deposit amount varies based on the route, travel dates, and passenger count.
    • Failure to pay the deposit by the specified deadline can result in cancellation of the booking.
  2. Final Payment:
    • Full payment for the booking is typically required 30-60 days before departure, depending on the terms of the agreement.
    • Delays in payment may incur penalties or lead to the cancellation of the reservation.

Fare and Pricing Details

  • Group Fare Rates:
    Aeroméxico offers competitive group fare rates, which may include cost savings compared to individual ticket purchases. These fares often come with specific restrictions.
  • Tax and Surcharges:
    Quoted fares generally exclude taxes, surcharges, and additional fees, which must be paid at the time of final payment.
  • Currency:
    Payments are processed in the currency specified at the time of booking.

Name Changes and Modifications

  • Passenger Name Submission:
    Names of all passengers must be provided by a deadline set by Aeroméxico before tickets are issued.
  • Name Changes:
    Modifications to passenger names may be allowed before ticket issuance, subject to fees or restrictions. Changes after ticket issuance are generally not permitted.

Cancellation Policy

  • Group Cancellation:
    • Canceling the entire group booking will result in penalties, which increase as the travel date approaches.
    • Deposits are typically non-refundable.
  • Partial Cancellation:
    • Reducing the number of passengers in the group may lead to a fare adjustment, potentially increasing the cost for remaining travelers.

Ticket Issuance

  • Aeroméxico issues tickets for all group members collectively as part of the group reservation. Individual ticketing is not standard practice for group bookings.
  • Once issued, tickets are generally non-refundable and non-transferable unless specified otherwise.

Baggage Allowance for Groups

Group travelers receive the standard baggage allowance offered by Aeroméxico for the chosen fare class. Additional baggage services can be arranged in advance for an extra fee.

Onboard and Pre-Flight Services

  1. Seat Assignments:
    • While Aeroméxico makes efforts to accommodate group seating requests, assignments are subject to availability.
  2. Special Meals:
    • Special dietary requirements for the group can be pre-arranged at no extra cost.
  3. Priority Check-In:
    • Group travelers may be eligible for dedicated check-in services at select airports.

Key Points to Remember

  • Adhere to deadlines for deposits, final payments, and submission of passenger details to avoid penalties or cancellations.
  • Review the specific terms outlined in the contract provided by Aeroméxico at the time of booking.
  • Policies may vary depending on the destination and nature of the group travel. Always confirm details with the Aeroméxico group booking team.

Aeromexico group travel booking service ensures a streamlined process for planning and executing group travel. By understanding and adhering to the terms and conditions, travelers can enjoy a worry-free journey with one of Latin America’s premier airlines.

For additional assistance or inquiries, reach out to the Aeroméxico group travel team for personalized support.